Meta is experimenting with having customizable chatbots messaging users unprompted and follow up on past conversations.

Leaked documents reveal Meta's strategy of training AI chatbots to initiate conversations, remember past interactions, and ...

An Instagram outage that affected thousands of users in the United States on Wednesday had eased, according to outage ...

Meta Platforms' Instagram was down for thousands of users in the U.S. on Wednesday, according to outage tracking website ...

Users have shared their interactions with Meta Verified support reps, who they claim have been dismissive and unhelpful.

After Meta said some Facebook Groups were wrongly suspended, users tell the BBC the impact it is having - and say it's a ...

To start a conversation, users can open a profile on Threads and tap the message icon to send a DM. Messaging is currently ...

Meta Platforms faces backlash as users report being locked out of accounts, including Meta Verified subscribers. Frustration ...

Leaked guidelines show how Meta's custom AI chatbots are trained to get more proactive, following up with users to increase ...

Meta Platforms Inc. is working on more proactive chatbots that can send friendly, yet unsolicited follow-up messages to users ...

At launch, Threads DMs will support one-on-one chats, preset emoji reactions, the ability to report spam, and mute DMs (as on ...

Facebook owner Meta said it will appeal a 200-million-euro fine slapped on it by the EU after the bloc accused the company of ...