For the “failure to conduct proper investigations of consumer disputes,” the Consumer Financial Protection Bureau (CFPB) last Friday announced enforcement actions taken against Equifax, requiring the nationwide consumer reporting agency to pay a $15 million civil money penalty and bring its business practices into compliance with federal law.

The Consumer Financial Protection Bureau has imposed a $15 million fine on Equifax, a consumer reporting agency, for failing to adequately investigate cons

On January 17, 2025, the CFPB issued a consent order against a large consumer reporting agency for failing to properly investigate consumer disputes concerning inaccurate information on consumers’ credit reports.

One of the nation’s largest credit reporting agencies has been fined $15 million for issuing inaccurate credit scores and failing to properly investigate consumer disputes, officials said. Equifax will pay the fine into the Consumer Financial Protection Bureau's victims relief fund,